Digital Products According to the Consumer Protection Code (CDC), digital products that have already been delivered are not eligible for automatic returns or refunds, as they cannot be "returned" in the same condition. However, we are committed to complete customer satisfaction and offer the following conditions: Files with errors or corruption: If you receive a file with a technical problem that renders it unusable, we will replace it free of charge with a functional one. Product different from the one advertised: If, due to an error, a different file is sent than the one purchased, we will resend the correct file at no additional cost. Refund requests: In exceptional and duly justified cases (such as duplicate purchases or a clear error in the transaction), we can review the refund request within 7 calendar days of purchase. For any requests, please contact us via customer service, providing the order number and the reason for contacting us.